“Benevolent Living are a standalone community owned organization located in central Queensland in Rockhampton, and were established in 1866. We have a very proud history of servitude to our community. We’ve got a board that governs our organization, that was doing those roles voluntary up until recently. We now remunerate our board.”

“We have a standalone residential aged care facility and we’re currently constructing our first retirement village. It will be the first vertical retirement village, I think, in our region. We’re looking at an assisted living model in that retirement village.”

“We have about 170 staff members, but definitely standalone and our operations at this stage are on one site.”

“Having someone like Community Business Australia who really understands the (aged care) industry we’re in has been very beneficial. We have had facilitators before but they don’t come with that depth of background so the conversation is not as good. The two day governance review you conducted was instrumental in getting our Board to move forward. We have used your consultancy in other ways too but when I think backwards, that two day process was absolutely instrumental in helping us get to where we are today – and taking steps to diversify and building our new retirement living accommodation.”

Alison Moss – Chief Executive Officer