Centacare Catholic support services – providing help, creating hope.
For more than 50 years Centacare Brisbane has been the social services arm of the Catholic Church in the Archdiocese of Brisbane, working in partnership with various levels of government and the community. A workforce of more than 3000 as well as volunteers, respond to local support needs from over 200 small service sites throughout south east Queensland, touching the lives of many thousands each year.
Centacare provides a range of services to the entire community including childcare, support services for the aged and people with a disability as well as relationship education, counselling and support.
Community Business Australia has worked alongside the Executive Director and the Senior Management Team to provide strategic and business planning processes to support the growth and development in a number of Centacare services.
Centacare like many community support organisations is faced with ongoing sector reforms, which means facing a range of challenges. Centacare’s Strategic Direction aims to establish a coordinated and joint approach to delivering and supporting our vision of leading social change, strengthening families, supporting people and communities in the spirit of the Gospel by providing high quality care and services to people. We strive to continue the transition of our services to more effectively match the changing needs of internal and external stakeholders.
Community Business Australia has assisted Centacare in facilitating its Strategic Planning process across a number of areas of service delivery. Their pragmatic yet thought provoking style has allowed management to develop plans they feel they have contributed to and can be achieved.
Peter Selwood – Executive Director