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Southern Cross Care

Southern Cross Care (Qld) is a not-for-profit community organisation providing retirement living, residential care and community care services throughout South-East Queensland.

The first hostel Archbishop Duhig Court was opened in 1978. In recent times SCCQ has grown significantly now managing six retirement villages and low cost housing, four rental unit complexes and 12 residential aged care facilities.

Community Business Australia has worked alongside the board, CEO and senior managers through a time of significant growth and re-development of the organisation through facilitating strategic and business planning processes and improved governance policies and practices.

Requirements

  • Board governance training and development
  • Facilitate strategic planning processes
  • Facilitate business planning processes

Results

  • Governance policies, practices, tools and resources approved and implemented
  • Strategic and operational planning processes developed and implemented
  • Annual turnover of SCCQ has grown in recent years from $30 million to $60 million.

The work Patrick has undertaken on behalf of Southern Cross Care (Qld) has been of great benefit in setting our strategic direction. We will be using his expertise in the future to ensure that we provide the best results we can for all our clients.

Peter Bell – CEO